LACSINA, Bobby. Measuring Human Resource Management Service Quality in a Philippine Government Research Institute Using the SERVQUAL Framework. Journal of Interdisciplinary Perspectives, [S. l.], v. 4, n. 3, p. 199–215, 2026. Disponível em: https://jippublication.com/index.php/jip/article/view/2359. Acesso em: 20 feb. 2026.